Skip to content

Cart

Your cart is empty

Return Policy

At Vevyni, we are committed to ensuring a seamless shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange under the conditions outlined below.


Eligibility for Returns

You may initiate a return or exchange within 14 days of receiving your order, provided that:

  • The item is unused, unworn, and in its original condition
  • All tags, packaging, and accessories remain intact
  • The item is not a final sale or a customized piece

Items Not Eligible for Return

  • Sale or clearance items
  • Personalized or custom-made products
  • Lingerie, swimwear, and accessories due to hygiene regulations
  • Items damaged due to misuse, improper care, or wear

Return Process

  1. Request a Return – Contact hello@vevyni.com with your order number and reason for return.
  2. Receive Instructions – Our team will review your request and provide further details.
  3. Ship the Item – Returns must be sent using a trackable shipping method, at the customer’s expense unless the item is defective.
  4. Processing & Refund – Upon inspection, we will process your refund or exchange within 5-7 business days.

Refunds

  • Refunds are issued to the original payment method.
  • Processing times may vary depending on your financial institution.
  • Shipping fees are non-refundable, except in cases where the return is due to an error on our part.

Exchanges

  • Exchanges are subject to availability. If the desired item is unavailable, a refund will be processed instead.
  • If you need a different size or color, please contact us to verify stock before proceeding with the return.

Contact Us

If you require further assistance, our team is available to help.

Email: hello@vevyni.com
Website: www.vevyni.com